Do you have a physical store I can visit?

We operate online and you can occasionally find us at local markets and art shows!

Do you accept custom orders?

At this time, we do not offer customizations.

Which locations do you ship to?

We offer shipping within the United States. Please note that shipping fees may vary based on your location.

How is my pottery packaged for shipping?

We take utmost care in packaging our pottery pieces to ensure they arrive safely. Each item is securely wrapped with protective and environmentally friendly materials and placed in a sturdy box.

What if my pottery piece arrives damaged?

If your pottery arrives damaged, please contact us within 7 days of receiving the order. We'll be glad to arrange a replacement or provide a refund.

Can I exchange a pottery item for a different one?

We understand that sometimes preferences may change. If you wish to exchange your purchase for another pottery piece, please contact us within 7 days of receiving the order. Exchanges are subject to availability.

Do you offer refunds?

Yes, we do offer refunds for eligible cases, such as damaged items or items lost in transit. Refunds will be processed once the returned item is received and inspected.

How should I care for my pottery piece?

Handwashing with mild soap is recommended for most of our pottery items. Avoid using abrasive materials or harsh chemicals. Some pieces may be microwave and dishwasher safe; refer to the product description for details.

Can I use my pottery piece for cooking or serving food?

Our pottery items are generally food-safe unless specified otherwise. They are crafted with non-toxic glazes and safe materials, making them suitable for serving food.

What precautions should I take with delicate pottery items?

Delicate items should be handled with care. Avoid subjecting them to sudden temperature changes or rough handling. When not in use, store them in a secure location away from potential hazards.